FAQs

How do I set up an appointment?

You start by calling 785-864-4121 or arriving in-person at 340 Fraser Hall between 12:30pm and 4:30pm M-F.  During these times you may complete an intake so we can learn a bit about you and make sure we are the preferred place for you to pursue services.  We almost always do have a waitlist but it is not always lengthy and depends on the service you are seeking.  We attempt to serve folks as quickly as possible.

What is a Training Clinic?

We train students seeking a Ph.D. in Clinical Psychology.  Our providers are graduate students under the supervision of a licensed psychologist.  The supervision in our clinic consists of digital recording of sessions and close monitoring of service so we are providing the highest quality of care to our clients.  We are committed to training and high quality assurance and we must closely monitor service as well as documentation to achieve this mission.  We carefully describe all of these processes in our informed consent process and also are happy to discuss when you call to do an intake so you can decideif we are the best fit for your needs.

Are you the University Counseling Center?

No. The University Counseling Center, also known as Counseling & Psychological Services (CAPS) is housed in Watkins Health Center.

Do you see people who aren't KU students?

Yes. In fact, this is one major difference between the KU Psychological Clinic and University Counseling & Psychological Services (CAPS). Approximately 1/2 of the clients served by the KU Psychological Clinic are KU students. The rest are people from Lawrence and surrounding communities, including University faculty and staff.

Do you have a psychiatrist on staff? Do you prescribe medications?

No. Many of the clients we work with take medications of some kind, but these are not prescribed through our clinic. If clinic clients are in need of medications or physical evaluations, we work with them to find an appropriate resource. For KU students, this frequently involves referring them to Watkins Health Center or Counseling & Psychological Services (CAPS) where there are physicians and a psychiatrist on staff. For others, we make referrals to one of the area community mental health centers or to one of the local private psychiatrists, as well as to area physicians if the individuals don't already have a family physician.

How do I get there?

The easiest route is to come up 14th street from the East or approach from the North on Oread/Jayhawk Boulevard and turn onto Lilac Lane and park behind Fraser Hall, Danforth Chapel or Blake Hall.  You will not be stopped at a booth coming from either of those directions.  You can also approach from the West on Jayhawk Boulevard and that would involve going through an access booth.  Please see http://places.ku.edu/map

What about parking?

Free parking is available in the lot behind Fraser or Blake or on Lilac Lane http://places.ku.edu/map for clinic clients who are not students, faculty, or staff of the University of Kansas. Temporary parking permits are issued for the day and time of appointments.  You must always hang your tag on your rearview mirror and never park at a meter or you will get a ticket any time between 8-5 and any day of the year you are here.  Always get a pass from us if you have forgotten the one issued to you.

Can I request a particular therapist or type of therapist?

We do our best to match clients with therapists they will feel comfortable with, but there is no guarantee that we will be able to honor any particular request. It depends upon the availability of therapists and upon the availability of openings in their caseloads.

Are your services confidential?

Yes. Our ethical and legal obligations insofar as confidentiality is concerned are the same as those for any other mental health clinic or psychologist in private practice. We do not disclose any information about our clients or their identities without their written authorization to do so. There are, however, some legal and ethical limitations on our ability to maintain confidentiality in certain cases. We are, for example, legally or ethically obligated to break confidentiality if it is necessary in order to prevent clients from harming themselves or someone else. We also are legally obligated to respond to court orders and subpoenas as well as to report cases of child/elder abuse or neglect. Clients of the clinic are given written information concerning the limitations on confidentiality.

Can you help me with my problem?

There are effective treatments for many types of psychological or emotional problems. Consulting with one of our therapists is one way of finding out what your treatment options might be. However, the key to the success of any psychological treatment is the willing and informed cooperation of the client. Successful psychotherapy requires greater participation and cooperation from the client than is true of treatment for most physical problems. The clients' own efforts play a crucial role in determining how much benefit they receive. It is especially important that there be open communication. In fact, the most important responsibility a psychotherapy client has is to try to clearly express what he or she is thinking and feeling. Clients are far more likely to be successful in getting what they want if they and their therapists are communicating honestly and working together toward the same goals.

What is the policy on concealed weapons in your clinic?

As required by Kansas law, concealed carry of handguns by any eligible person age 21 or older shall be permitted on the University’s campuses.

The Kansas Attorney General has determined that state-owned medical care facilities, such as the KU Psychological Clinic, may regulate the manner of carrying concealed handguns inside the facility. Medical personnel of a state-owned medical care facility may require patients to temporarily store concealed handguns during medical treatment. The KU Psychology Clinic requires patients to temporarily store handguns in a secure manner and location during treatment. Because the University does not provide weapons lockers on campus, such weapons may be stored in one’s vehicle, residence, or with the University of Kansas Public Safety Office (KUPSO). Persons who make threats, whether with or without reference to carrying a firearm, are violating University policy, and KUPSO will be notified.


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